Term and Conditions

1. User Obligations and Responsibilities

As a user of LIFE IS GOOD SHOP, you agree to:

• Provide accurate and complete information when creating an account or placing an order, including your name, address, and payment details.
• Use the website only for lawful purposes and not engage in any activities that could harm our site or other users.
• Respect our intellectual property by not copying, distributing, or misusing any content from our site without permission.
• Comply with all applicable laws and regulations in your jurisdiction when using our services.
• Ensure that you are of legal age to make purchases in your country (typically 18 years or older).

Failure to meet these obligations may result in the cancellation of your order or account suspension. We value a positive community and appreciate your cooperation in maintaining it.

2. Products and Services Description

LIFE IS GOOD SHOP offers a range of apparel and accessories, including:

• Graphic Tees & Tanks, Solid Tees & Tanks, Vee Neck Tees, Sweatshirts, Hats, and items for Christmas and Activities & Hobbies.
• Products are designed to spread joy and comfort, with a focus on quality materials and optimistic themes.
• We ship worldwide, except to some Asian countries and remote areas, as specified on our site.

Product images and descriptions are provided for informational purposes. While we strive for accuracy, slight variations may occur. If you have questions about a product, email us at [email protected] before purchasing.

3. Order and Payment Terms

When you place an order with LIFE IS GOOD SHOP, you agree to the following:

• Order Processing: Orders are processed within 1-2 business days after payment confirmation. You will receive an email confirmation with details.
• Payment Methods: We accept Visa, MasterCard, JCB, and PayPal. All payments are processed securely, and you must provide valid payment information.
• Shipping:
  • Standard Shipping: $12.95 via DHL or FedEx, delivered in 10-15 business days after shipping.
  • Free Shipping: Available for orders over $50 via EMS, delivered in 15-25 business days after shipping.
  Delivery times are estimates and may vary due to customs or destination factors. Tracking information is provided once your order ships.
• Cancellations: Orders can be canceled within 24 hours of placement by contacting us. After processing, cancellations may not be possible.
• Pricing: All prices are in USD and include applicable taxes unless stated otherwise. We reserve the right to adjust prices due to errors or changes.

By completing a purchase, you confirm that you have read and agree to these terms. If any issues arise, we’re here to help—just reach out!

4. Intellectual Property

All content on LIFE IS GOOD SHOP, including text, images, logos, and product designs, is owned by us or our licensors and protected by copyright and trademark laws. You may not:

• Copy, reproduce, or distribute any content without our prior written consent.
• Use our brand name, logos, or designs for commercial purposes.

We encourage sharing optimism, but please respect our creative work. Unauthorized use may result in legal action.

5. Returns, Refunds, and Exchanges

We want you to love your purchase! Our return policy is designed for your comfort:

• Return Period: Returns and exchanges are accepted within 15 days of receipt.
• Eligibility: Items must be unworn, unwashed, in original condition with tags and packaging attached.
• Process: Email [email protected] with your order number and reason. We’ll provide instructions within 24 hours. Ship returns via a trackable method to: LIFE IS GOOD SHOP, 3119 Rivendell Drive, Akron, US 44308.
• Refunds: Processed within 3-5 business days after we receive and inspect the return. Refunds go to the original payment method and may take 5-10 business days to appear. Original shipping fees are non-refundable.
• Non-Returnable Items: Solid Shop & Bundles (if opened or partially used), items without original tags/packaging, or items showing wear/damage.
• International Returns: Accepted, but customers are responsible for return shipping and customs fees.

For exchanges, we cover standard shipping for the new item. We handle every return with a smile—because even returns should feel good!

6. Liability Limitations

LIFE IS GOOD SHOP strives to provide reliable services, but we are not liable for:

• Delays or issues caused by shipping carriers, customs, or events beyond our control (e.g., natural disasters).
• Minor inaccuracies in product descriptions or images that do not affect the core functionality.
• Damages resulting from misuse of products or failure to follow care instructions.

Our total liability for any claim related to your use of the site or products is limited to the purchase price of the item in question. This does not affect your statutory rights as a consumer.

7. General Provisions

These Terms and Conditions constitute the entire agreement between you and LIFE IS GOOD SHOP. We may update them periodically; changes will be posted on this page. If any part is deemed unenforceable, the remainder remains valid. These terms are governed by the laws of the United States, and any disputes will be resolved in the courts of Akron, Ohio.

Thank you for choosing LIFE IS GOOD SHOP. We’re committed to making your experience as comfortable and joyful as our apparel. If you need assistance, email us at [email protected]—we typically respond within 24 hours on business days. Spread optimism!