Welcome to our FAQ section! We’ve compiled answers to the most common questions about our products, shipping, returns, and more. If you don’t find what you’re looking for, our optimistic support team is always here to help!

🛍️ PRODUCT QUESTIONS

What types of products do you offer?
We specialize in comfortable, optimistic apparel including Graphic Tees, Solid Tees & Tanks, Vee Neck Tees, Sweatshirts, Hats, and Accessories. Our collections are divided into Men’s and Women’s sections, plus special categories like Christmas items and Activities & Hobbies themed products.
What makes your clothing special?
Our products are designed with premium cotton for ultimate comfort and feature positive, joyful graphics that spread optimism. Each item is quality-checked to ensure your perfect fit and carries our mission to celebrate life’s simple pleasures.
Do you offer bundles or solid color options?
Yes! We have a dedicated “Solid Shop & Bundles” section perfect for those who love mixing and matching or stocking up on their favorite basics.

🚚 SHIPPING & DELIVERY

What shipping options do you offer?
We offer two shipping methods:

🚀 Standard Shipping – $12.95
• Uses DHL or FedEx
• Delivery: 10-15 business days after shipping
• Perfect when you need your new favorite tee ASAP!

🎁 Free Shipping – Orders Over $50
• Uses EMS
• Delivery: 15-25 business days after shipping
• Ideal for value-conscious optimists who love a good deal!
How long does order processing take?
We take 1-2 business days to carefully prepare your order. This includes quality-checking every item, ensuring perfect fit, and packing your optimism with care and positive energy!
Where do you ship?
We ship optimism worldwide! However, we currently cannot deliver to some Asian countries and select remote areas. We’re constantly working to expand our reach so we can spread joy to every corner of the globe.
Can I track my order?
Yes! Once your order ships, you’ll receive tracking information via email so you can follow your package’s journey to your doorstep.

💳 PAYMENT & ACCOUNT

What payment methods do you accept?
We accept all major payment options to make your shopping experience as comfortable as our tees:
• Visa
• MasterCard
• JCB
• PayPal
Is my payment information secure?
Absolutely! We use industry-standard encryption to protect your payment information and ensure a secure shopping experience.
Do I need to create an account to shop?
While you can checkout as a guest, creating an account makes future shopping faster and allows you to track your order history and save your preferences.

↩️ RETURNS & EXCHANGES

What is your return policy?
We offer a 15-day return policy from the date you receive your items. Your satisfaction is part of our optimistic outlook! If something isn’t quite right, we’ll help make it better.
How do I initiate a return?
Contact our optimistic support team at [email protected] within 15 days of receiving your order. We’ll guide you through the simple return process and help spread the joy!
What if my item arrives damaged or defective?
We carefully quality-check every item before shipping, but if something’s not right, please contact us immediately at [email protected]. We’ll quickly resolve the issue and ensure you get the perfect product you ordered.

🌍 INTERNATIONAL ORDERS

Do you ship to my country?
We ship to most countries worldwide! However, we currently cannot deliver to some Asian countries and select remote areas. During checkout, our system will automatically check if we can deliver to your address.
Are there any additional fees for international orders?
While we don’t charge additional international fees, your country may impose import duties or taxes. These are the responsibility of the recipient and are not included in your order total.
Remember: Every package we send contains more than just clothing – it carries our mission to spread joy and celebrate life’s simple pleasures. Thank you for choosing to wear your optimism with us!

Still have questions? Our optimistic support team is always here to help at [email protected]. We’re committed to making your LIFE IS GOOD SHOP experience as joyful as our products!